Contact SportsEngine Customer Service
How to Reach a Person at SportsEngine
Verified Contact Information
Toll-Free Number:
-
1-888-255-7840
Customer Service:
-
1-612-379-1030
SportsEngine Emails:
Customer Service
App
General Info
Legal
Copyright Infringement Inquiries
SportsEngine Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular SportsEngine Phone Number
1 (888) 255-7840
Average Calls duration
1 minute
Most Popular SportsEngine Email Address
support@sportsengine.com
Issue Resolution Rate
Low (2% reported full resolution)
Contact Method Distribution
83% phone, 17% email
Common Reasons for Contact
Request for information, account, payments and charges
Call Volume by Day
View full overview ›
SportsEngine Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular SportsEngine Phone Number | 1 (888) 255-7840 |
| Average Calls duration | 1 minute |
| Most Popular SportsEngine Email Address | support@sportsengine.com |
| Issue Resolution Rate | Low (2% reported full resolution) |
| Contact Method Distribution | 83% phone, 17% email |
| Common Reasons for Contact | Request for information, account, payments and charges |
Call Volume by Day
Contact Information
SportsEngine Website:
SportsEngine Help Center:
Corporate Office Address:
SportsEngine, Inc.
807 Broadway St NE, Suite 300
Minneapolis,
Minnesota
55413
United States
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 7:00pm
Saturday - Sunday: 9:00am - 6:00pm
Summary of SportsEngine Customer Service Calls
184
TOTAL
CALLS
CALLS
01:13
AVG CALL
DURATION
DURATION
2%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call SportsEngine?
Request for Information Question:
- “Need help with online changes and help info online WASN’T helpful.”
- “Need help”
- “Support question”
Account Question:
- “Account issue”
- “Managing my account”
- “Account”
Payments and Charges Question:
- “Charged my credit card after I canceled my subscription”
- “Billing issue”
- “Billing”
Activation/ Cancellation Question:
- “I canceled my subscription. I have been billed Jan 7 28.35 and 27.41”
- “Cancel my subscription”
- “Cancel sportsengine”
Product/ Service Question:
- “We canning get my child synced in sports engine. We cannot enter her in meets due to this glitch. Very frustrated that her times do not show up. We have tried numerous times to sync and resync.”
- “System been down for 2 days”
- “Puma NXT games”
Refund Question:
- “Refund”
Website/ Application Question:
- “My website is not working”
- “Need to re-establish swim team website and pay our yearly subscription. No one has access online to chat that way.”
- “App”
Return/ Replace Question:
- “Streaming isn't correct”
- “Player changed to parent”
- “Urgent major tax issue - incorrect informstion”
Staff Question:
- “About your service”
- “Customer service”
Shipping and Delivery Question:
- “Practice location”
Cards Question:
- “Charging my card with out permission”
Other Question:
- “Email”
- “Schedule”
- “Streamin bad”
Compare SportsEngine Customer Service To
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SportsEngine